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Part 3 – Connecting Dynamics with Blockchain

Manny Grewal

If you have been following along the blog series, you’ve seen in Part 1 why blockchain matters and in Part2 how we can build a shopping cart in ReactJs that will be used in this part to send our transactions to the blockchain. In this part, we will see the blockchain plumbing and setup.

Audience: If you are functional consultant or an architect who wants to understand how blockchain transactions work (at a high level). I have explained them in the Blockchain Request Lifecycle section. If you are developer who would like to build something similar, I have also posted the source code of my working prototype that demonstrates how Dynamics can be linked to the blockchain. I have never heard of blockchain in Dynamics365 space, so potentially this the first ever working prototype with source code – hooray!!

There are few blockchains in the market but the two…

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Blockchain Part 2 – ReactJs portal for Dynamics 365

Manny Grewal

Continuing our journey down the chain as you can see in the architecture diagram I shared in my previous post NodeJs (the green patch) is our middleware that makes the commuicaiton possible. As of now Dynamics offers no direct connection to any blockchain. Let alone direct connection, there are not even any connector available. See that’s the joy of working on the cutting edge – you get to invent. Necessity is the mother of invention. So I thought of building some kind of middleware and NodeJs was a great choice as it will broker the communication between Dynamics, Portal and the blockchain.

The following are the main roles of the NodeJs layer in this architecture

Retrieving and storing information into Dynamics using Web API

For this I had to register my application inside the Azure AD as a native app.

Module Bundling

I used Webpack 3.0 as my module bundler…

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Blockchain integration with Dynamics 365

Manny Grewal

“2017 is the year of Machine Learning, 2018 will be the year of Blockchain. So get ready to chain your CRM to the block”

Manny Grewal

What a great way to start a blog series with a quote of your own. Last year I blogged at length how machine learning can take your CRM implementations to the next level and demonstrated some real world use cases of how artificial intelligence can weave its magic. This year I thought why not explore the other great things buzzing around and the exploration left me amazed!!  Not because I learnt lot of amazing things but at the amount of untapped potential which we are missing upon. Technology paradigms are changing rapidly and being a technologist feels like running after multiple buses departing away from you in opposing directions. If you run after one, you’ll miss the other.

 

This is what happened when…

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Using Shared Mailbox and Queue in CRM for implementing generic email address in Dynamics 365 and Exchange Online.

Nishant Rana's Weblog

Recently, we had a requirement to send email to customers using a generic email address like donotreply@domain.com from Dynamics CRM (& Exchange Online).

The way we can implement this is through Shared Mailbox and Queue in CRM Online.

Log in to the Administration Portal

https://portal.office.com/adminportal/home#/homepage

Select Shared mailboxes

Members can be added to the Shared Mailbox

Now back in CRM assign the email id to a particular queue.

Now sending an email activity with From as Queue and to as one of the user inside CRM.

Open the user’s mail box.

Make sure we have done Test and Enabled Mailbox for the Shared Email Box and have set Incoming and Outgoing Email as Server-Side Synchronization.

Hope it helps..

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