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Followed the below steps for upgrading USD solutions from the below versions to the latest 4.1 solutions, without disturbing the existing USD configuration data.Continue reading
Click here to know more information about Unified Service Desk 4.1 – General Availability.
Click here for the article on Unified Service Desk Performance Analyzer.
Found an interesting article to prevent USD from closing a session with unsaved changes.
Click here for Analyze best practices in Unified Service Desk documentation online.
You can download Unified Service Desk 3.3.0 Version Package Deployer and Executables from the below links,
|Dynamics365-USD-22.214.171.1249-PackageDeployer.exe||119.6 MB||Click here||USD Package Deployer to install solution components in CRM|
|Dynamics365-USD-126.96.36.1991-amd64.exe||82.7 MB||Click here||64 bit USD client|
|Dynamics365-USD-188.8.131.521-i386.exe||82.7 MB||Click here||32 bit USD Client|
Click here to see “What’s new in Unified Service Desk 3.3.0“