Unified Service Desk 3.1 released

You can download Unified Service Desk 3.1 Version Package Deployer and Executables from the below links.

Name Size Download Link Description
Dynamics365-USD-3.1.0.882SELRES_01380cbd-d13c-4b96-b2e5-ed4ce4e4cdb5SELRES_ea96e7cb-0f15-4b21-b650-40aac942d8c7SELRES_0f0b31c4-d89b-4520-b52b-582c56bb05dbSELRES_f7f9037e-9b4c-48e6-b138-c292cc318d50SELRES_f7f9037e-9b4c-48e6-b138-c292cc318d50SELRES_0f0b31c4-d89b-4520-b52b-582c56bb05dbSELRES_ea96e7cb-0f15-4b21-b650-40aac942d8c7SELRES_01380cbd-d13c-4b96-b2e5-ed4ce4e4cdb5-PackageDeployer 87.0 MB Click here USD Package Deployer to install solution components in CRM
Dynamics365-USD-3.1.0.882-amd64 81.3 MB Click here 64 bit USD client
Dynamics365-USD-3.1.0.882-i386 81.3 MB Click here 32 bit USD Client

Click here to see “What’s new in Unified Service Desk 3.1

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Configure Session Timeout and Inactivity Timeout – Dynamics 365

Nishant Rana's Weblog

In Dynamics 365, we can now define Session timeout and Inactivity timeout.

We need to go Settings à Administration à System Settings à General Tab

By default, the session timeout is set to 24 hours along with 20 minutes for warning the user.

We can set our custom values there.

Enter maximum session length 60 – 1440 minutes. ( 1 to 24 hour)
How long before the session expires do you want to show a timeout warning? 20 – 1440 minutes. Must be less than maximum session length.

We can also set the timeout based on inactivity. By default, this setting is not enabled. Below are the values that we can set for inactivity timeout.

Enable session timeout due to inactivity 5 – 1440 minutes. (5 minutes to 24 hours) – Must be less than the maximum session length.
How long before the session expires do you want to show…

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