CRM Unified Service Desk Startup
Hi everyone, so today ,we are going to discuss ,how to setup USD.:-
1) First of all u should have your on-premise or CRM online trial account.
For Downloading USD agent ,Go to the link http://www.microsoft.com/en-nz/download/details.aspx?id=43110
2) Download the file squared with red color and we have to select either one of green circled file . If your computer is of 32 bit then download i386.exe ,otherwise download amd64.exe for 64 bit machine.
3)Run either i386 or amd64. For this case i am running amd64.exe and got below screen
4) Make a new folder and click “OK”. Here I created a folder “usd”.
5) Now , after finishing this, start package deployer, tick and continue.
6) Repeat step 3 and 4
7) click Continue.
8) Most important step.Select appropriate Deployment type ,for example, if you are using CRM online choose “office 365” . If you have more than one organisation…
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